Practice Policies

Office Policies


We accept most insurance plans and are happy to work with your insurance provider to ensure that your treatment plan meets both your needs and budget. If you have any questions about insurance, please give us a call so we can assist you.

Dental Insurance is different from Medical Insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment.

Financial Policy

At Comprehensive Dentistry, we accept most major credit cards and payment is expected at the time of service unless other arrangements have been made. We are happy to partner with CareCredit® to offer patient financing that suits each individual’s needs.

CareCredit® is available to help you pay for dental procedures your insurance doesn’t cover. CareCredit® offers both No Interest* financing or low minimum monthly payment options so you can take care of your dental health.

With three simple steps, including an instant approval process, it’s easy to apply for CareCredit®. Click here for more information or to apply for financing.

Learn More about CareCredit®

Convenient Online Services

With a click of  your mouse, you can securely access your personal patient account in order to:

  • View appointment and account information 
  • Sign up for email or text appointment reminders
  • Check payment history and also view current charges
  • Print out flex spending reimbursement and tax receipts

If you have not yet created a patient login, please let us know the next time you visit our office and  we will gladly help you set up a secure online account.

Cancellation Policy

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.